FAQs
How to order
- Add item to your cart.
- Click on the Cart icon in the upper right corner to view your cart.
- Click the Checkout button.
- Enter Billing and Shipping Details.
- Select a payment option.
- Click on Confirm Order Button.
Payment Options
Gcash
- On the payment method option select gcash.
- After clicking “Complete order” you will be directed to gcash link to complete your purchase securely.
- On the gcash app, select your desired payment option and follow further instruction.
- After successfully completing the payment process, gcash will send a notification for successful transaction.
- PcTech will send a confirmed email purchase order.
How do I receive my order?
Orders will be recieved via delivery.
Shipping
Shipping is currently available for Luzon only.
How to track my order.
- After logging in, go to My Account to access your dashboard.
- You will see the status of your orders on the order history.
How do I request a refund?
To request refund, send an email to sales@pctech@gmail.com.ph with the following subject and details.
| SUBJECT |
: |
Refund Request |
| BODY |
: |
Order Number |
|
|
Refund Amount |
Our Online Sales Representative will call you within 24 hours upon receipt of the email.
How to return an item?
Please contact us via our PcTech page or by email at supportpctech@gmail.com before returning an item so that we can provide you instructions on how to do so.
What is the policy on item warranty?
For complete details, please refer to the warranty information.